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Your Privacy Before The Lobby Opens

Infinite Blackjack, Football Studio and Cash Rocket sit behind an account flow where we collect only the data needed to run your wallet, protect your login and answer…

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4d218 Your Privacy Before The Lobby Opens
PRIVACY CONTACT

Reach Us About Privacy Choices

Your privacy questions should reach the right desk without sending private details into open channels. Use account support for identity checks, email for written requests and the wallet team for payment-record queries. We may ask for proof that matches your account before making changes.

Team online

Account support

Use live support after login when your question involves profile details, session history or a recent security alert. We can view the account context and avoid asking you to repeat sensitive data in another channel.

Privacy email

Send written privacy requests through the contact address shown in your account area, including the data type you mean and your preferred reply channel. Do not include full banking details unless we ask through a secure step.

Wallet records team

For Touch 'n Go, GrabPay, Boost dan FPX privacy queries, contact wallet support with the transaction time and reference snippet. We use those clues to locate records without exposing your full payment trail.

ACCOUNT HANDLING

How We Handle Your Account Data

Privacy controls are part of the account build, not an afterthought. We separate login details, wallet records, support messages and cookie signals so each team sees only what is needed for its…

Data we collect

We collect account details, login signals, device data, wallet references and support messages when you use the site. Each data point is tied to a purpose such as access, payment tracing, security checks or reply handling.

Cookie use

Cookies help remember sessions, language choices and basic site settings. Some cookies also help detect unusual login behaviour. You can change browser settings, but certain security and account functions may not work as expected.

Session security

We protect sign-ins with encrypted connections, device checks and activity monitoring. If we detect a login pattern that does not match normal account use, we may pause access while support confirms ownership.

Wallet verification

Payment privacy matters because wallet records connect to real account activity. Touch 'n Go, GrabPay, Boost dan FPX references are used to match deposits, verify withdrawals and resolve disputes without exposing more data than needed.

Retention approach

Account and wallet records are kept for as long as needed for service operation, legal duties, fraud prevention and dispute handling. When records no longer serve those purposes, we remove or anonymise them where practical.

Request handling

You can ask to access, correct, update or erase certain account data. We verify identity first, then explain what can be changed, what must be kept and the reason for any limit.

Privacy Questions Before You Join

The questions below explain how this policy affects your account, wallet activity and support contact. They are written for normal account use in Malaysia, where access depends on local law and is available where local law permits.

We collect details needed to open and protect your account, such as login credentials, contact details, device signals, session activity, wallet references and support messages. We use them for account access, payment tracing, security and replies.

Touch 'n Go, GrabPay, Boost dan FPX records help us match deposits, verify withdrawal requests and resolve wallet disputes. We keep only the references needed for account operation, audit needs and fraud prevention.

Yes. Contact support through the privacy channel shown in your account area and state the data range you want. We will confirm your identity before sharing any record linked to your account.

Cookies help keep you signed in, remember basic settings and detect unusual access patterns. You can adjust browser settings, but blocking certain cookies may affect login security, account checks or wallet confirmation steps.

Support messages are available only to teams that need them to answer your request, check account ownership or resolve a wallet issue. We do not make those messages public or sell them to outside parties.

You can ask us to correct inaccurate account details or erase data that is no longer needed. Some records may need to stay for legal duties, fraud prevention, unresolved wallet checks or dispute handling.

Retention depends on the record type and why it was collected. Login logs, wallet references and support files follow different timelines, and we remove or anonymise data when the purpose no longer applies.

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